With over 10 years of experience, REDiSAFE takes pride in providing customers with swift, focused service. From critical issues to “how to” questions, REDiSAFE Technical Support engineers are ready to support the success of your company’s solution.
We provide the technical support possible, our Technical Support engineers work closely with REDiSAFE R&D experts representing Development, Storage Architecture, and Quality Assurance and have a full understanding of many different types of hardware and software.
Our Technical Support Team Technical Support team at REDiSAFE ensure that our customers are satisfied.
REDiSAFE Professional Services consultant possess many years of experience in backup and are at the forefront of new technological developments. Our consultant work closely with customer in designing, developing, implementing, and testing REDiSAFE backup solutions so that they work seamlessly to deliver the maximum return on investment (ROI).
REDiSAFE Professional Services partners ensure that your backup will DO MORE WITH LESS — so that your business can do more with less.
REDiSAFE proven technology to help you architect a backup solution that utilizes standards-based infrastructure and technology, extracting maximum value from what you already have in place and leveraging current know-how. Lower total cost of ownership (TCO) of our backup solutions to ease your burdens and energise your business full steam ahead of the competition.
REDiSAFE Professional Services partners are trained in designing and implementing new backup solutions and/or enhancing existing storage infrastructures. Our partners help you plan and design effective solutions for:
Data backup and restoration
Backup consolidation and acceleration
Security & Encryption
Services Offered Our product implementations to small medium enterprise, REDiSAFE Professional Services partners provide the depth of experience and hands-on technical skills demanded by today's leading service providers, financial institutions, government agencies, e-commerce businesses and ISPs/ASPs. We understand your needs first and maximize the return on your IT infrastructure investments.
Business Requirements Evaluation REDiSAFE work closely with our partners to conduct a customer comprehensive evaluation of all storage and/or backup requirements, helping to identify and develop specific technical, hardware, software, and business-critical solutions.
Solution Design Assessing the customer requirements assessment, our solution architects designs a cost-effective backup solution inclusive of all data storage and backup needs deemed critical to your organization's success. Whether you require a solution to a specific problem, a whole-system solution, or a cutting-edge storage and backup technology, REDiSAFE ensure that the solution integrates seamlessly with your applications and that your data is easily accessible and highly available while maximizing the manageability, performance, security, and scalability of your backup.
Implementation In the backup solution a detailed Scope of Work is generated. This Scope of Work details all aspects of the implementation including, but not limited to, all hardware, software, and cabling to be installed, configured, and fully integrated. Upon completion of the implementation, REDiSAFE provide a knowledge transfer to customer to ensure their complete and thorough understanding of the new backup solution.
REDiSAFE also provide our business partners the essential technical competency training. Thorough technical training and detailed documentation are part of every installation. Our technical training team ensures that our business partners are fully trained and possess a complete and clear understanding of your new system's features, operations, functions, and benefits.